Privacy Policy
Effective Date: June 16th 2026
Contact Email: info@metroexpresscarwash.com
Phone: 208-820-2077
Table of Contents
5. Cookies and Tracking Technologies
10. Changes to This Privacy Policy
Metro Express Car Wash (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, use our services, communicate with us, or opt in to receive text messages from us.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, account information, transaction details, and other information you provide to us.
Communication Information: Records of your communications with us, including emails, phone calls, support requests, and text message interactions.
Website and Device Information: IP address, browser type, device identifiers, pages visited, referring URLs, and similar usage data collected through cookies or analytics tools.
SMS Consent Information: If you opt in to receive text messages from us, we may collect your mobile phone number, opt-in method, consent timestamp, messaging preferences, and related SMS interaction data.
2. How We Use Information
We may use your information to:
Provide products or services you request;
Process transactions and manage customer accounts;
Respond to inquiries and provide customer support;
Send service-related notices, appointment reminders, account updates, promotional messages, or other communications you have agreed to receive;
Improve our website, services, operations, and customer experience;
Detect, prevent, or address fraud, security, or technical issues;
Comply with legal, regulatory, or contractual obligations.
3. SMS/Text Messaging Privacy
If you provide your mobile phone number and opt in to receive SMS or MMS messages from us, we may use your phone number to send text messages related to account notifications, promotional offers, service updates, customer support, or billing alerts.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers that help us deliver our messaging services, such as messaging platforms, telecommunications providers, and vendors who support SMS delivery and compliance. This exception does not permit those service providers to use your SMS consent or mobile information for their own marketing or promotional purposes.
4. How We Share Information
We may share information with:
Service providers who help us operate our business, website, communications, payment processing, customer support, analytics, or messaging services;
Legal or regulatory authorities when required by law or to protect our rights;
Successors or assigns in connection with a merger, acquisition, financing, reorganization, or sale of assets;
Other parties when you direct us or consent to the sharing.
We do not sell your personal information. We do not share SMS opt-in data or mobile phone numbers with third parties for their marketing or promotional purposes.
5. Cookies and Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to operate our website, understand usage, improve performance, and support marketing efforts. You may be able to control cookies through your browser settings.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
8. Your Choices
You may request to access, update, or delete certain personal information by contacting us at info@metroexpresscarwash.com
You may unsubscribe from marketing emails by using the unsubscribe link in the email.
You may opt out of SMS messages at any time by replying STOP to any text message from us.
9. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.
11. Contact Us
For questions about this Privacy Policy, contact us at:
Metro Express Car Wash
info@metroexpresscarwash.com
208 820 2077